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humanrisQ Made for Kapil Care Homes

Sunil, a visitor shouts at one of your carers. Who's liable?

Since 30 October: you could be.

Laurence recorded a short video on what's changed for care homes, and what a home your size can do about it.

Noticed

A few things stood out about Kapil Care Homes.

40+

years run by the Kapil family

Started by your parents, Dr Gyan and Pam Kapil
3

homes in North Lincolnshire

Ascot House, Balmoral House and Carisbrooke Manor
6

Top 20 Awards since 2017

From carehome.co.uk
Five moments in a care home

Each one ends in the same question.

  1. A resident's son loses his temper with a carer at the front door.

    What would your evidence say?

  2. A late-night message from a senior carer that crossed a line.

    What would your evidence say?

  3. Staff-room banter that one carer didn't find funny.

    What would your evidence say?

  4. A joke about a colleague, shared in the team WhatsApp.

    What would your evidence say?

  5. A warning about a regular visitor that nobody acted on.

    What would your evidence say?
Your Human Risk Score

Where you might sit.

Our quick read from what Kapil Care Homes publishes. Your real score looks inside the business, with the evidence behind it.

A little exposed

From the outside

ExposedProtected

  • ExposedThree homes, every shift

    Each one open to residents, families and visitors all day, and the new duty covers every one of those moments.

  • ExposedYour protections aren't on show

    Your site shows how your carers look after residents. Nothing on it yet says how your carers are looked after, or what happens when someone crosses a line.

  • ProtectedRated Good at all three

    Ascot House, Balmoral House and Carisbrooke Manor are each rated Good overall, and Good for being well-led.

Existence isn't evidence of effectiveness.

A policy in a drawer doesn't show a tribunal that you took all reasonable steps.

Sunil, a family-run home lives on how people treat each other, and your family has kept that going for over 40 years.

Since 30 October the law asks you to show it, including how residents and visitors treat your carers. That's what we help homes your size do, simply.

Laurence FinnFounder, humanrisQ
Twenty minutes

What would your evidence say?

Twenty minutes with Laurence, about your homes.